AI Shopping Assistant
Your store's smartest sales associate
A shopping assistant that lives on your store — answering questions, handling objections, and recommending products based on what each shopper actually needs.
The leather scratches easily with claws. For pet owners I'd recommend:
Why Now
The way people buy has changed. Storefronts haven't caught up.
The doubt that kills conversions
Every online purchase has a moment of hesitation. “Will this fit?” “Is this worth it?” “What if there's something better?” In a physical store, a good sales associate resolves that doubt in seconds. Online, customers are left to figure it out alone — and most leave.
Decision fatigue is real. When shoppers can't get answers quickly, they don't buy. They open a new tab, read Reddit, or just close the browser. The sale dies not because the product was wrong — but because the doubt wasn't addressed.
Two Surfaces, One Intelligence
The assistant lives where your shoppers are
Full conversational chat
A sidebar assistant that handles the questions your support team used to answer — and turns them into sales. Recommends products based on what each shopper actually needs, handles objections with your brand voice, and explains tradeoffs the way a great salesperson would.
The leather scratches easily with claws. For pet owners I'd recommend:
Embedded on every product page
The assistant lives right on your product pages — surfacing the questions other shoppers are asking and answering doubts before they're even typed. “How does this fit?” “What pieces can I pair this with?” Answered with social proof and real data, right where the purchase decision happens.
140 customers asked about fit and style.
What else are customers asking?
Longer Sessions
Recommendation Accuracy
Add-to-Cart Rate
Mobile-First
78% of your shoppers are on their phone
Most e-commerce traffic is mobile — but most product pages were designed for desktop. Tiny text, buried specs, impossible navigation. Shoppers bounce because finding answers is too hard on a small screen.
The assistant is built mobile-first. Full conversations, product recommendations, and proactive question chips — all designed for thumbs, not mice. No pinching, no zooming, no frustration.
These run half a size large. Based on your Nike sizing, I'd recommend a size 10. 92% of customers who sized down were happy with the fit.
How We Work
White-glove, not self-serve
We build it with you
Our team connects to your catalog, configures your brand voice, and deploys the assistant to your store. You don't touch a line of code — we build on top of the stack you already have.
Smart optimization
Kinect continually learns from every conversation. It reoptimizes responses, flags missed configurations, and surfaces questions your catalog doesn't answer yet.
Continuous improvement
We ship improvements weekly and run quarterly deep-dives into what's working — what shoppers are asking, where they convert, and where we tune next.
“We saw conversion lift in the first week. The assistant doesn't just answer questions — it sells the way our best team members do.”
— Kinect partner, D2C brand
Give your store a voice
Join our partners and see what conversational commerce can do for your brand.
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